Customer Service Terms and Conditions
LAST UPDATED: [13/09/2024]
Welcome to the BKMK online store ("Site"), an e-commerce platform operated by HERTFORDSHIRE CRAFT LTD, a company registered in England and Wales with its registered office at 7 Copperfield Road, Coventry, West Midlands, England, United Kingdom CV2 4AQ (hereinafter referred to as "we," "us," or "our"). This User Agreement ("Agreement") governs your use of our Site, accessible via bkmkfashion.com, and outlines the terms and conditions under which you may access and use our services.
1. ACCEPTANCE OF TERMS
By accessing or using the Site, you ("User" or "you") acknowledge that you have read, understood, and agree to be bound by this Agreement, including our Privacy Policy, which is incorporated by reference. If you do not agree to these terms, please refrain from using the Site.
2. ELIGIBILITY
The Site is intended for use by individuals who are at least 18 years old or the legal age of majority in your jurisdiction, whichever is greater. By using the Site, you represent and warrant that you meet this eligibility requirement.
3. ACCOUNT REGISTRATION
To make purchases or access certain features of the Site, you may need to register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We reserve the right to terminate or suspend accounts for any reason, including suspected unauthorized use or violation of this Agreement.
4. PRODUCT INFORMATION AND PURCHASES
4.1 Product Descriptions: We strive to provide accurate and detailed descriptions of our products. However, colors, sizes, and other product attributes may vary slightly due to factors such as monitor settings and manufacturing processes.
4.2 Pricing: Prices displayed on the Site are in the specified currency and may be subject to change without notice. We reserve the right to correct pricing errors and to cancel or refuse any order placed based on incorrect pricing information.
4.3 Payment: Payment for products must be made through the methods specified on the Site. By submitting an order, you authorize us to charge your chosen payment method for the total amount of your purchase, including any applicable taxes and shipping fees.
4.4 Shipping and Delivery: Shipping costs, delivery times, and methods will be clearly stated during the checkout process. We are not responsible for delays caused by third-party shipping providers.
5. RETURNS AND EXCHANGES
Our return and exchange policy is detailed on the Site. Please review this policy carefully before making a purchase. Generally, we accept returns within a specified period, provided the products are in their original condition and packaging.
6. INTELLECTUAL PROPERTY
All content on the Site, including text, graphics, logos, images, videos, and software, is the property of HERTFORDSHIRE CRAFT LTD or its licensors and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, transmit, display, perform, publish, or sell any such content without our prior written consent.
7. USER CONDUCT
You agree to use the Site only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit the use and enjoyment of the Site by any third party. You may not upload, post, or transmit any content that is illegal, offensive, defamatory, or otherwise objectionable.
8. LIMITATION OF LIABILITY
We shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or the purchase of products from us, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses.
9. INDEMNIFICATION
You agree to indemnify and hold harmless HERTFORDSHIRE CRAFT LTD, its officers, directors, employees, agents, and affiliates from any and all claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to your breach of this Agreement or your use of the Site.
10. GOVERNING LAW AND JURISDICTION
This Agreement shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. MODIFICATIONS TO THE AGREEMENT
We may update or modify this Agreement at any time without notice. The most current version of the Agreement will be posted on the Site, and your continued use of the Site after any such changes constitutes your acceptance of the updated Agreement.
12. CONTACT US
For any questions, concerns, or inquiries regarding this Agreement or the Site, please contact us at:
HERTFORDSHIRE CRAFT LTD
7 Copperfield Road, Coventry, West Midlands, England, United Kingdom CV2 4AQ
Email: [email protected]
Phone: +44 24 7645 5727
